“We were very impressed with the estimator’s thoroughness in checking for the source of the roof leak. Patrick was very courteous and gave us a detailed bid as to what work was to be completed. As far as the actual workers we can only hope that they were professional and repaired the roof so that it will not leak in the future. We did not deal with them only to say hello. They did clean up any shingles and nails that they removed. At the moment we are very satisfied and hope that we will be when future storms come with blowing winds and rain. We will recommend you to anyone that asks for a roofing company. You may use us for a reference if you would like. Thank you.” Kenneth and Linda B.
“We are writing to express our very positive reaction to our experience with The Roof Authority. We were envisioning a ‘nightmare’ as the roof was replaced, but as it turned out, we had NO complaints about the entire process.
Every night when the workers left, they cleaned up and made the site presentable. All of the crew were courteous, professional and pleasant. They accommodated cars moving in/out of the garage, local deliveries and many questions. There were a number of finishing items on our open issues list. These were all handled with an attitude of getting everything completed to our satisfaction.
If the quality of the replacement comes close to the quality of the team of workers, then we will have lived through a top-notch new roof experience.
We can’t say enough about Rob Moore. His follow through, his almost daily telephone calls or in-person visits explaining what has or is about to happen were very reassuring. We typically dion’t need a lot of hand-holding, but it was comforting to be kept informed as to what was going on and Rob did a superb job.
We are very satisfied customers of The Roof Authority and will be happy to endorse your company to future prospects.” –Richard and Patricia P.
“VERY QUICK and PROFESSIONAL start from Patrick – Very knowledgeable and honest in assessment and estimate. Good communication with Owen – Always able to reach him. Good job, thanks!” –Glenn B.
“Great job! Now I know who to call when I need work done on my roof.” - Sue B.
“The crew who worked on the roof were great. Everybody deserves a raise!” – Dennis H.
“Dennis and are were very pleased with every aspect of our experience with The Roof Authority! We are old enough to know that ‘you get what you pay for’! Great job! You are the best! Thank you for a job well done!” – Jaye C. B.
“Great job on roof – looks terrific. Nice people and very efficient. Clean up was very impressive. Thank you for fixing small screen tears. Have already recommended you to others.” Mary H.
“Patrick came out and was outstanding, knowledgeable, courteous, and efficient, Work was done quick and clean and great! Excellent service and professionalism and will not hesitate to recommend and use again. Thank you!!” –George B.